Can I order directly from Rios of Mercedes Boot Company?
You can order any Rios of Mercedes Boot through any of our retailers. We do not sell directly to the public.

Do you offer Sponsorship or Donations?
We support several charities and sponsor several professional rodeo athletes and music artists. If you wish to inquire about either, please contact us.

What if I cannot find a retailer in my area?
Most of our retailers would be happy to take an order over the phone or by email.

Is there a warranty on my Rios of Mercedes Boots?
We do not offer a universal warranty. However, if you feel that the quality and construction of the boot is lacking please send them back to us for evaluation so that we can assist you with either repairing or replacing them. See the recrafting section for more information.

What is a Spur Rest?
The Spur Rest on our boots is there for a reason. When you wear a pair of spurs correctly, the spur band should fit squarely on top of the edge of the heel not only on the back but the sides as well. 

How long will my boots last?
If they are taken care of, they can last for many years and be there for many great memories. Here is information on how to care for your Rios of Mercedes Boots

I have an Award Certificate. How do I redeem it?
Please select a qualified style from our stock choices on the website and mail in your certificate.

How can I order boots from your Boot Gallery?
Please contact your preferred retailer and provide the reference number to get ordering information.

I hear boots referred to as Exotic. What does that mean?
Our Exotic Boots are made of imported leathers such as Ostrich, Caiman Alligator, Elephant, Lizard